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FAQ

Age requirement

ENJOY11 Customers must be at least 21 years old and above and agree to abide by the terms and conditions imposed.


How to open an account with ENJOY11?

Go to "Join Now" at the home page of ENJOY11 website and you will be brought to the "Registration" page.

Please fill in the following fields :

  • Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
  • Date of Birth - Please enter a valid date for verification.
  • Email address - To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.
  • Contact Number - Please provide a valid contact number for better assistance and for your account safety.
  • Username - Your unique identifier when logging into your account
  • Password - Not case sensitive, must be between 8 to 10 characters and contains letters and numbers. You are responsible to keep your online password confidential.

Forget username or password ?

You can use our retrieval system to obtain the username to access your account by email to us at support@enjoy11my.com or contact our Customer Service Officer via live chat.

To retrieve password, you can click on "Forgot Password" and fill in particular details accordingly. Your password will be reset and send via email.


What is the supported currencies ?

MYR - Malaysia Ringgit.


How to withdraw?

Click on the "Withdrawal" section and fill in the amount that you want to withdraw. Your bank account name must be the same as the name registered with ENJOY11.

Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

Click here for more information.


Is my personal information secure?

ENJOY11 will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.


What is the meaning of E-WALLET in ENJOY11?

All deposit go into your E-WALLET account, where your total balance will be shown in currency once you clicked in. Deposit funds in the E-WALLET can be used in any games betting, or to make any withdrawal request.

How to Join

4 Easy Step to Join

Step 1

How to Join Enjoy11 Singapore Online Casino-Step 1

JOIN NOW

Step 2

How to Join Enjoy11 Best Online Casino Singapore-Step 2

DEPOSIT

Step 3

How to Join Enjoy11 Trusted Online Casino Singapore-Step 3

CONTACT US

Step 4

How to Join Enjoy11 Instant Withdrawal Online Casino Singapore-Step 4

ENJOY GAME

How to Deposit

How do I make a deposit?

Login to your ENJOY11 account and click on ‘Deposit’. Follow all the steps shown, including selecting your preferred banking/payment option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.


What is the minimum amount required for a deposit?

The minimum amount required for each deposit transaction is 30.


Do I need to provide any proof of transaction for my deposit?

Yes, proof of transaction must be provided to successfully complete any deposit transaction.


What if my deposit is not made on time?

Any deposits that are not made on time will be processed as soon as possible the next day. If you have any enquiries, kindly seek clarification from any of our customer support representatives who are available round the clock to assist you.

How to Withdrawal

How do I make a withdrawal?

Login to your ENJOY11 account and click on ‘Withdrawal’. Follow all the steps shown, including selecting your preferred banking option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.


What is the minimum amount required for a withdrawal?

The minimum amount required for each withdrawal transaction is 30.


How long will it take to process my withdrawal?

For withdrawal requests, we may require you to provide us with the necessary documents to verify the process. Large withdrawals may take longer to be processed. If you have any enquiries, kindly seek clarification from any of our customer support representatives.


Are there any withdrawal fees?

No, there is no fee or charge incurred for withdrawals.


Are my transaction details secure?

All information transmitted on ENJOY11’s servers are highly secure thanks to state of the art technology that’s coupled with the most advanced security systems and encryption software.


Can I make a withdrawal before I finish wagering?

Yes, a withdrawal can be made under such circumstances but the withdrawal amount will be based on the amount in the Main Wallet.


Can I make a withdrawal through a third party account?

No, all withdrawals made must be through the bank account registered in the user’s ENJOY11 profile. The registered names on both the Enjoy11 account and bank account must match.